Your Secured, AI-Powered Customer Experience Datalake
Keep your customers delighted, engaging and loyal.
Priscilla
Huang
Head, User Experience & Digital Analytics
“This product has become an integral part of our UX strategy in achieving experience excellence, and we couldn’t have done it without UserSight.”
Ratings per month
Increase in positive ratings
Countries
Connected Devices
Customer’s Digital Experience
PREDICTION:
THE FUTURE OF CX
February 24, 2021
“For organizations to lead from a customer-centric position, they increasingly need a comprehensive view of the full customer journey, as well as the ability to obtain deep, granular insight on what is driving customer experience.” Survey-based systems can no longer meet the demands of today’s companies.
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Customer voice is shared with CX leaders
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CX leaders are confident that their organization can take action on CX issues in near real time
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CX leaders think that surveys allow them to address the root causes of perfomance
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